Life happens. Keep your cherished pieces looking like new and protected from the unexpected.

Why JM Care Plan?
Life happens. JM Care Plan covers the care and maintenance of your jewelry or watch to keep it in like-new condition, and protects it against accidental damage. JM Care Plan also offers you coverage beyond a typical manufacturer's warranty. Pricing depends on length of coverage and the value of your jewelry or watch. You will have the opportunity to purchase JM Care Plan at checkout.

What does JMCare Plan cover?

  • Coverage options* •

    • Lifetime or 3-Year
    • Broken, bent, or worn prongs
    • Ring re-sizing
    • Rhodium plating
    • Refinishing and polishing
    • Loss of stones due to a defective setting
    • Cracked or thinning band or shank
    • Broken clasps, bracelets or chains
    • Replacing cracked or chipped stones
    • Broken earring posts
    • Pearl restringing

  • How does it work?

    FIRST: Purchase Coverage

    Purchase your JM Care Plan at the same time you purchase your jewelry. Keep your receipt as proof of purchase. You'll need it to file a claim.

    NEXT: Wear Worry-Free

    You do you, without worry. Rest assured you're protected from the unexpected.

    IF YOU NEED TO: File a Claim

    Contact Jewelers Mutual to begin the claim process.

FAQs

Are routine inspections required to maintain coverage?

All required care, maintenance, and inspection services specified in your item’s original manufacturer’s warranty must occur to maintain coverage.

What if I can’t find my receipt?

Contact us to obtain a copy of the original receipt.

What if I'm purchasing a JM Care Plan to protect a gift?

  • 3-year plans are transferable while the plan is active. Lifetime plans are transferable in the first 180 days. Simply pass the Terms and Conditions to the new owner and contact us to update the JM Care Plan record. In the event of a claim, the purchase receipt may be requested.
  • We recommend providing the new owner with a copy of the receipt when you transfer the plan.

Can I renew my coverage?

For additional coverage options, contact Jewelers Mutual.

How do I cancel my coverage?

Contact Jewelers Mutual, you may receive a full or partial refund according to your Terms and Conditions.

* Exclusions and limitations apply. For specific plan details, refer to the Terms and Conditions. JMCare Plan is offered by a member of the Jewelers Mutual Group, either JMCare Plan, Inc. or JMCare Plan Services, Inc.